Facility service

Information counter (2F)

Our staff will accommodate you with your following needs at the information counter:

  • Various inquiries
  • Distribution of informative pamphlets and brochures
  • Stroller rental
  • Wheelchair rental
  • Lost child service
  • Lost-and-found
  • Written communication pad available

AED (automated external defibrillator)

AEDs are installed at various locations.
Locations B4F/B2F/1F/2F/6F/13F/RF

Babies' rest room (6F)

A lounge equipped with amenities for customers with infants is available for your convenience at multiple locations.

  • Nursing rooms (3 women-only rooms, 1 unisex room)
  • Diaper deck (3)
  • Kids’ toilet
  • Soft drink vending machine


Free Wi-Fi available

Valet Parking
※ Parking lot summary is this

Simply leave your car at porte cochere on B2F and our staff will park it for you.
To pick it up, come to valet parking counter at the parking lobby on B4F where your car will be delivered.
Our professional staff will free you from the stress of parking while you are here.
※ Before using the valet service, you must register as a member via the GINZA SIX app.
※ Please make sure you have the latest version of the app.

Business Hours

Business day
New Year's Day and closed days are excluded

Instruction for Use
Advance booking is required via GINZA SIX app.
(we can make a reservation until one hour before the day)

Parking fees
JPY2,000 (tax-included) / one-time charge
※Does not include parking fee
※Advance payment by credit card only
※GINZA SIX points may be used for valet charge payment by presenting GINZA SIX app.
※Valet charge and parking fee will not earn any GINZA SIX point

We can reserve Valet Parking from GINZA SIX application.

We download application

Smoking room

Smoking areas are available inside the building. Smoking is NOT allowed other than the designated smoking areas.
Locations 1F / 6F / 13F


Sumitomo Mitsui Banking (bank ATM 1F/6F)


Carry-on pets are accepted if caged, In restaurant, cafe, the meal product sales floor, carry-on of pet is prohibited. (B2F / 6F / 13F)

Tourist Service Center
Where you discover the pleasure
of travel and the power of curation

A terminal for tourists to discover and feel the charms of
"Ginza" - "Tokyo" - "Japan"

Convenience store / Souvenir shop (LAWSON)

Foreign currency exchange (SMBC Trust Bank)

Home delivery, baggage temporary custody (Sagawa Express)

Tax free counter


Not only do we provide information on Ginza but tell you the story of its tradition, evolution, and culture for you to fully enjoy the experience.
(Hours: 9:00 - 21:00)

Convenience store / Souvenir shop (LAWSON)

In addition to providing a familiar convenience store goods line-up, a fine selection of local goods that represent “Local,” “Japan,” and “Ginza” are available for you to take home.
(Open 24H)

Foreign currency exchange (SMBC Trust Bank)

15 currencies including USD, Euro, Korean Won, Chinese Yuan are exchanged here.
(Operating Hours: 11:00 - 18:30)
※Closed Sundays and holidays

Tax free counter

Tax free exemption for goods purchased in GINZA SIX is handled at our tax free counter.
(Operating Hours: 10:30 - 20:30)
Use this Tax-Free reservation app to avoid waiting in line at the tax refund counter and to complete the processing quickly and smoothly.
Try it here.

Courier service (Sagawa), temporary luggage storage

To encourage you with luggage-free sightseeing and shopping experience, a temporary storage for luggage (JPY800 per package per use, tax inclusive) or courier service at the counter for a delivery to a destination.
※We do baggage which had you leave after thing, 17:00 when total three sides enters bag at less than 100cm with 500 yen (tax-included)/one.
(Operating Hours: 10:30 - 20:30)
※Overseas delivery also available
※Luggage storage is for one day only until 20:00. If not picked up on the same day, the pick-up date will be the following day for which you will be charged additional JPY 800 per day per package.

Sightseeing bus platform

Facing the Mihara Street, we establish sightseeing bus platform.
(available time 9:00-21:00)
※Reservation-based system requiring advance registration via the Internet
※Fee: Members may use the valet parking service for free of charge.
※Reservation number: Three/15 minutes
※Administration: Times24 Co., Ltd.
※The details: